Store Manager - AVESTAN - Amsterdam

WHAT ON EARTH IS AVESTAN?

AVESTAN is a conceptual store and a continuation of our late co-founder of DECIEM Brandon Truaxe, and his journey into the world of Aromas.

It is a destination where customers can explore, discover, and connect in. It's home to a single fragrance, and in a space where we create unique and immersive shopping experiences.

WHAT WE'RE LOOKING FOR

AMSTERDAM! We are very excitingly landing with our AVESTAN store in Huidenstraat. 

We are looking for a Full-time Store Manager who will lead store activity in the day-to-day operations of our new store, including inventory accuracy, stock organization, and team members' performances, and development, inspiring them to meet store targets and KPIs.

The Store Manager plays an integral role in developing sales strategy, increasing store performance, building a loyal customer base, and is accountable for ensuring an exceptional customer experience through leading by example.

WHAT YOU’D BE DOING IN THIS ROLE

• Lead and supervise store staff, overseeing sales, operations, merchandising, and customer experience.
• Motivate and coach teams to achieve and exceed KPIs and sales targets.
• Manage daily and monthly sales reporting and revenue tracking for the Area Sales Manager.
• Recruit, onboard, and develop team members in partnership with Recruitment and leadership teams.
• Conduct team briefings, 1:1s, performance reviews, and provide ongoing feedback and coaching.
• Handle employee relations matters and support a positive, inclusive workplace culture.
• Oversee store scheduling, payroll adjustments, attendance systems, and PTO management.
• Ensure smooth store operations, including inventory management, POS systems, omnichannel services, and compliance with company policies.
• Maintain high visual merchandising, health & safety, and operational standards across the store.
• Deliver exceptional customer experiences while building community partnerships, supporting events, and driving brand engagement.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• High School Diploma or equivalent required.

• 5+ years of retail or customer service experience, including 2+ years in a leadership or people management role.

• Passion for beauty, skincare, and delivering exceptional customer experiences.

• Strong communication, organizational, problem-solving, and multitasking skills with the ability to work under pressure.

• Proficiency in Microsoft Office; familiarity with GSuite and retail systems is an advantage.

BUILDING GROWTH TO POWER GOOD

We are a people-first company that lives by our core values to…

• ✨ Defy Convention.
• ✨ Make it real.
• ✨ Play in the grey.
• ✨ Build Bridges.
• ✨ Be the rabbit.

These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!

SUSTAINABILITY AND SOCIAL IMPACT

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

CREATING A HUMAN WORLD OF BEAUTY

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.

WANT TO JOIN US?

Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3

#SP

#LI-ST1