Retailer.com Coordinator

Description

Join our Team in Athens as a Retailer.com Coordinator and unlock an extraordinary opportunity to contribute to a team driven by the mission of 'Bringing the Best to Everyone We Touch'.  Reporting to the eKey Account Manager, this role is responsible for leading the execution and optimization of the brands' presence across online retail partners, driving best-in-class digital merchandising, product content excellence and retailer.com performance.

What We're Looking For:

We are seeking a results-driven professional with a passion for eCommerce and brand building. The ideal candidate combines strong collaboration skills with creativity, attention to detail, and a proactive mindset. This role requires the ability to manage multiple projects, optimize online merchandising across retailer.com platforms, and use data-driven insights to enhance visibility, user experience and sales.

Responsibilities:

• Lead online merchandising across retailer websites, overseeing product launches, category placement, visual assets, and onsite optimization to maximize visibility, conversion, and commercial performance.
• Manage eCommerce operations with online retail partners, acting as the primary point of contact for digital execution, including product setup, content updates, campaign implementation, promotional activation, and product availability.
• Monitor retailer.com performance, analyzing sales trends, onsite visibility, content effectiveness, and key digital KPIs to identify growth opportunities and recommend optimization initiatives.
• Support the development and execution of retailer-specific eCommerce strategies, including promotional calendars, merchandising plans, and online campaigns, in close collaboration with Brand, Sales, Trade Marketing, and Retail partners.
• Track retailer performance, investment efficiency, and market trends, providing regular reporting and actionable insights to support commercial decision-making.
• Drive continuous improvement of the online shopping experience by identifying opportunities for technical enhancements, content optimization, and improved customer journeys across retailer platforms.
• Ensure consistent premium brand representation across all retailer websites, maintaining alignment with brand guidelines, commercial priorities and best practices.
• Coordinate cross-functional stakeholders to ensure seamless execution of launches, promotions, and retailer initiatives, acting as the liaison between Brands, Sales, Supply Chain and eRetail partners.
• Own and manage all product content exchanges with online retail partners, ensuring accuracy, completeness, and timely updates across assortments, product information and digital assets.
• Prepare and develop tailored digital assets, including graphics, banners, landing pages, and other online creative materials, to support retailer campaigns and brand initiatives.

Qualifications

• Bachelor's degree in E-commerce, Marketing, Business Administration, or a related field.
• 3–5 years of experience in eCommerce, digital merchandising, or online retail, preferably within FMCG, beauty, or retail.
• Strong understanding of eCommerce best practices, digital merchandising, retailer.com optimization and online customer experience.
• Experience analyzing eCommerce performance, website metrics, sales data and reporting to identify opportunities and measure business impact.
• Familiarity with digital marketing, SEO fundamentals and online campaign execution.
• Experience using asset management platforms and content editing tools such as Adobe Photoshop (or similar) to create and adapt digital assets.
• Excellent communication and stakeholder management skills, with the ability to build strong relationships across internal teams and external retail partners.
• Strong analytical mindset with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills in both Greek and English.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Knowledge of the beauty industry, omnichannel retail, and consumer trends is considered an advantage.

The Benefits:

At the Estee Lauder Companies, we believe in rewarding our employees for their dedication. As a Retailer.com Coodinator, you'll enjoy a competitive starting salary and gain exclusive access to our prestigious range of beauty products at attractive prices. We understand the importance of work-life balance, and we offer flexible work arrangements through our hybrid working environment. Additionally, you'll have the opportunity to tap into our renowned global learning and development resources, ensuring your future career growth within the Estee Lauder Companies.

The Culture:

At Estee Lauder Companies, our success is driven by our people, brands, and culture. We foster an inclusive work environment that celebrates diversity in people, ideas, talents, and experiences. Our vision and values are the foundation of everything we do, and our team is committed to creating countless moments of happiness and endless possibilities for both our employees and consumers alike.

Kindly note that only shortlisted candidates will be contacted.