Retail Sales Trainer - Bergen, Norway

Are You Our Next Sales Trainer?

Are you passionate about education, beauty, and digital innovation? Are you a natural storyteller and devoted brand lover with excellent presentation and communication skills who enjoys coaching and inspiring Beauty Experts?

Then you might be our next Retail Sales Trainer based in Bergen, Norway. 

Estée Lauder Companies at a glance

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

The Role

As a Retail Sales Trainer, you will be responsible for planning and executing the education plan within makeup, skincare, and fragrances based on the company’s strategy and needs in major retailers like Fredrik & Louisa, Kicks, and more. You will be responsible for building knowledge among generic staff, Make-Up Artists and Beauty Advisors on key categories and hero products in the relevant brands for the stores and country. You will play a vital role in achieving budget targets by empowering generic staff to consistently deliver strong performance with or without direct in-store supervision.

You will report to the District Training Manager and be part of a Retail Sales Trainer team. Additionally, you will collaborate with the District Manager and Retail Sales Executive to support education initiatives and elevate in-store execution.

Your Key Responsibilities

More Specifically you will

• Plan and Deliver Training: Represent strong category & product expertise and high technical skills. Provide education to staff across Norway, focusing on makeup, skincare, fragrance, and customer service.
• Execute Education Programs: Conduct training on sales techniques, product knowledge, services and coaching in-store, in classroom or via digital channels for own and generic staff
• Enhance Sales & Consumer Experience: Equip sales teams with the skills to drive performance and engagement.
• Build Strong Relationships: Collaborate closely with Retail Sales Trainers, District Training Manager, District Manager & Retail Sales Executives to elevate the competences of each of our own staff and generic staff

Your Qualifications

• At least 1 year in retail education or management experience, ideally in beauty
• Strong background in make-up, skincare, fragrance & storytelling
• If you have past trainer experience, we consider this as a plus!
• Experience in sales, training and development
• Strong presentation skills, both verbal and written
• Ability to work independently and with remote management
• Experience using PC, Outlook, Power point, Power BI, Excel
• Driver’s license is required
• Able to travel up to 30% of the time based on business needs
• You speak Norwegian & English fluently and are based in Bergen

Your Personality

You are passionate about educating others in beauty, equipping them with the knowledge and confidence to succeed. With strong coaching skills—both in-person and online—you communicate clearly and warmly. You bring energy, structure, and flexibility to every interaction, managing time effectively, including evenings and weekends. A proactive and independent professional, you thrive in fast-paced environments, are solution-oriented, and track KPIs to drive measurable impact. As a collaborative team player, your digital fluency and engaging presence make you a natural educator, with a clear passion for development and excellence.

What We Offer

We offer an exciting opportunity to join a global company with a strong heritage within an innovative and growing industry, including

• Generous staff discounts on products
• Social networks and Global ERGs (Employee Resource Groups)

Who We Are

We are the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. In fact, we are the only company focused solely on prestige make-up, skincare, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation - a desire to push the boundaries and invent the unexpected - as we continue the bold work of our founder Estée Lauder. 

Inclusion, Diversity & Equity in the core of everything we do: 

Estée Lauder Companies is an equal opportunites employer. As part of our ID&E, we provide local development training such as identifying unconscious bias in workplace settings and how to counteract them through annual sessions in the Nordics. 

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

Next Steps

Applications are reviewed on an ongoing basis. Virtual interviews will be part of the process. Preferred start date is September 1, 2025. 

We are looking forward to hearing from you.