Key Account Manager (E-Retailers)

• Drive profitable online sales growth across multiple brands and retail partners.
• Manage retailer relationships and execute commercial, promotional, and media plans.
• Deliver sales, profitability, forecasting, and digital shelf objectives.
• Collaborate with Brand, Marketing, Finance, Supply Chain, and external partners to maximise ecommerce performance.

Key Responsibilities

• Manage retailer relationships and act as primary commercial contact.
• Develop and execute Joint Business Plans and trading calendars.
• Drive sales growth, promotions, launches, and commercial negotiations.
• Monitor performance, forecasting, stock availability, and key KPIs.

• Develop and execute retailer media plans aligned to business objectives.
• Manage campaign delivery, budgets, reporting, and optimisation.
• Partner with retailers, agencies, and brand teams to maximise ROI.

• Deliver sales and profitability targets.
• Manage promotional investment, advertising spend, rebates, and returns.
• Identify revenue growth opportunities and support forecasting accuracy.

• Optimise content, search visibility, assortment, merchandising, and conversion.
• Ensure launches and campaigns are executed effectively online.
• Maintain digital shelf standards and resolve execution issues.

• Identify growth opportunities, market trends, and competitive insights.
• Analyse sales, traffic, conversion, ROI, and stock performance to drive decisions.

• Coordinate retailer and brand activities through trading calendars.
• Provide performance reporting, insights, and business reviews.
• Build strong cross-functional and retailer partnerships.