Artisanal Cluster Business Analyst, London

POSITION SUMMARY:

Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. Always elegant. Always appreciated.

Founded in 2006, Le Labo is a New York–based perfume house that has become iconic for its collection of handmade perfumes and home scents available in a limited number of stores and labs around the world. Le Labo composes with some of the world's most creative and talented perfumers and uses only the highest quality raw ingredients.

KILIAN is a fragrance brand created by Kilian Hennessy. When launching his brand, Kilian’s goal was to put perfumery back on its pedestal and return it to its former glory, the way perfumery existed in the late 19th and early 20th centuries. While maintaining this sense of eternity, it was also very important for Kilian to add a contemporary twist. Kilian Hennessy’s brand reflects his personality and achieves a perfect alliance between elegance and uncompromising luxury.

Frédéric Malle introduced Editions de Parfums in 2000, as a completely original concept whereby the world’s greatest noses composed exclusive, creative fragrances that would be sold under their creators' names. In an era in which most companies attach more importance to brand names, Malle brings the attention back to the product itself: perfume.

The Business Analyst plays a pivotal role in supporting strategic decision-making by providing valuable data insights for the retail operations team. This role requires the individual to work closely with internal teams (Sales, Marketing, Finance, and Operations) and external stakeholders to monitor sales performance, conduct detailed analysis, and report on key business trends. The successful candidate will help drive business growth by leveraging data to identify opportunities, manage forecasts, and ensure business objectives are met

WHAT THIS ROLE DOES:

Data Analysis & Reporting

• Conduct comprehensive weekly and monthly retail reporting on key performance indicators (KPIs), providing actionable insights and commentary on sales performance by retailers, category, franchises, and new product launches to provide insights to sales and product teams to support strategic decisions. Identify trends and opportunities for Growth.
• Maintain and manage sales targets and projections, collaborating with the Finance and Commercial teams to ensure accurate forecasting.
• Track competitor activity and provide strategic insights on market trends to maintain a competitive edge.
• Provide regular support to the sales teams with promotional analysis, event performance, and ROI on marketing activities. Share insights and recommendations for improvement on revenue and profitability.
• Assist in the creation of Power BI dashboards to track retail performance and maintain the integrity of sales data.
• Champion customer data analysis (Unify in Boots) to provide commercial insights, key performance KPI evaluation, and strategic recommendations to support commercial decisions.

Sales Support & Strategy

• Develop and maintain Retail Planning toll for budget construction for all the cluster
• Support the development of monthly and annual retail sales targets, and projections, ensuring alignment with business goals for all cluster
• Work closely with National Account Managers, Trade Marketing, and Field Teams to ensure the right allocation on GWPs and sales -driven investments by doors.
• Perform ongoing analysis to assess risks and opportunities across sales channels and retailer groups.
• Support the Field, Education Team with the relevant data, reporting tools and skill development to build commercial awareness and business planning capabilities
• Provide Field and Marketing team with bespoke training session on key reporting systems to build their confidence in building and analysing reports and reduce the reliance on the Business Analyst for ad hoc request. 

Forecasting & Demand Planning

• Provide proactive insights to inform supply chain and inventory planning to support new product launches and promotional activities.

Operational & Administrative Support

• Support operational tasks related to budget maintenance, sales tracking, and commission analysis.
• Provide ad-hoc reporting and analysis for leadership teams, including financial summaries, competitor analysis, and market opportunities.
• Assist in preparing data for business reviews, board meetings, and strategy sessions with senior leadership teams.

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE:

WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE:

• Strong analytical skills with the ability to extract meaningful insights from complex data sets.
• Proficiency in Microsoft Excel, SAP, and Power BI; experience with other data systems is a plus.
• Excellent communication skills, with the ability to present complex data and findings in a clear and actionable manner.
• Ability to work across multiple teams and levels of stakeholders, providing data-driven recommendations and insights.
• Proven ability to manage multiple tasks and deadlines in a fast-paced, high-pressure environment.
• Experience in retail, commercial analysis, or a similar field.

QUALIFICATIONS

• A background in Business, Finance, Economics, or a related field.
• Strong experience in retail and commercial analytics.
• Comfortable working with large data sets and generating detailed reports.

COMPENSATION & BENEFITS: