Customer Service Manager

Description

This is a critical position, responsible for leading all Logistics and Transportation operations for the Affiliate.

Our logistics network currently includes 4 active DC's. We deliver to 60 FSS and 18 Wholesalers/Retailers spread over 17 Brazilian states, with transportation distances ranging from 500 to 3.000 km.

We estimate moving 4,0+ million saleable units through our DC's in FY24, adding up to 6,5+ million units when including non⁃saleables / collaterals

This area is responsible for more than 90 % of the yearly local Supply Chain budget, which is valued at around 9,5 million for FY24. (8,8 % of Net Sales)

Qualifications

⁃ Logistics Strategic Planning (Warehousing and Transportation)

⁃ Logistics Operations Leadership

⁃ Warehousing and Freights Budget Management

⁃ Logistics Contractors Management (3PL's)

⁃ Service Level Management

⁃ Environmental Affairs and Safety Leadership

⁃ Operations Quality Assurance

⁃ SAP Expertise (mainly OTC and WM)