Analyst, Travel & Meetings

Description

The Global Travel, Meetings & Payment Analyst plays a critical role in the operational, analytical, and coordination support to a global travel and expense organization. Reporting to the Director, this role supports an established team across travel, payments, expense, and oversight functions by enabling execution, reinforcing governance, and preparing leadership-ready insights.

In addition, supporting travel program design, expense governance, audit management and corporate card program oversight.

This role ensures the organization operates a best‑in‑class travel & payment program with strong operational controls, data‑driven insights, and a seamless traveler experience. This role collaborates closely with Global Travel leadership, Finance, Procurement, HR, Audit, and regional partners to drive performance, compliance, and efficiencies across all markets.

1. Global Travel Program Support & Execution

Support the development and refinement of the global travel strategy, including program framework, workflows, supplier model, technology roadmap, and traveler experience improvements.
Prepare executive summaries, dashboards, briefing materials, and presentations for Director and leadership review.
Partner with Global Teams in coordinating activities across global travel, payments and expense to support efficiencies and digital transformation.
Act as a central point of coordination for cross-functional inputs, deliverables, timelines, and follow-ups.
Ensure initiatives and operational activities align with established governance, priorities and operating models.
Optimize global travel processes (air, hotel, ground, meetings) to ensure alignment across regions and scalability for future growth.
Influence global policy direction by identifying program gaps, emerging risks, and opportunities for simplification or automation.
Assist with operational issue tracking, escalation, and resolution related to travel management companies (TMCs) and booking platforms.
Maintain documentation, standard operating procedures, and reference materials to support consistency across regions.

2. Reporting Insights & Analytics

Support global travel & payment reporting suite, delivering actionable insights to business leaders.
Consolidate data across Concur, agency systems, card platforms, and audit tools to provide meaningful analytics on traveler behavior, spend trends, and policy compliance.
Support the development of executive dashboards, KPIs, and strategic recommendations to drive traveler behavior.
Analyze leakage, booking patterns, KPIs, and cost‑avoidance opportunities.
Collaborate with regional teams to identify trends, support root‑cause analysis, and recommend corrective actions.

3. Expense Governance, Compliance & Audit Management

Support audit compliance processes, including anomaly detection (e.g., Oversight), personal expense recovery, late fee oversight, and delinquency reduction.
Review and adjust expense categories, audit logic, workflows, and system validity rules.
Support policy training, communication, and escalations for employees and managers.

4. Global Corporate Card Program Management

Support the Global program (Corporate, Meeting, P‑Card, B2B, BTA), ensuring policy alignment, operational efficiency, and strong controls across all regions.
Support cardholder onboarding, policy eligibility, card cancellation, delinquency workflows, and regional exceptions.
Help ensure alignment between travel booking tools, payment methods, and expense platforms.

Qualifications

• 5+ years of experience in supporting corporate travel, expense management, payments, or related fields.
• Deep experience with expense, audit tools, corporate card programs, and TMC infrastructure.
• Advanced analytical skills; ability to turn complex data into clear insights.
• Proven ability to drive cross‑functional projects and influence senior stakeholders.

•     Proficiency in Excel (pivot tables, lookups, data analysis).
•     Supplier management experience with airlines, hotels, TMCs, or payment partners.
• Ability to work effectively in a matrixed, global environment supporting multiple functional owners.
• Strong organizational skills, attention to detail, and disciplined follow-through.