Assistant Manager - Consumer Intelligence

Description

Position Summary:  

The Assistant Manager, Consumer Intelligence position will support the business analytics function for the skincare category, Clinique, La Mer and other ELC skincare brands. This role will report to the VP, Consumer Intelligence and collaborate with global and regional business partners to support informed business decisions and critical business objectives. The Assistant Manager will analyze syndicated sales, CRM, panel, digital and search, ecommerce, retailer, social listening, competitive, and market data to identify business trends, growth opportunities, and actionable insights. The role will also contribute to dashboards, reporting, and improved ways of working with and managing data sets.

Responsibilities

• Analyze syndicated sales, CRM, panel, digital and search, ecommerce, retailer, and other business intelligence data to generate actionable insights and support analysis of brand, category, portfolio, and regional performance
• Partner with marketing and cross-functional teams to support new product launches, category reviews, go-to-market strategies, monthly and quarterly business reviews, and annual brand strategy cycles
• Conduct analyses of business performance, market share, pricing, category trends, competitive dynamics, and portfolio performance to identify opportunities and contribute to business recommendations
• Manage data pulls and analysis through data extraction, modeling, forecasting, and business analysis; translate business questions into clear analytical requirements connected to business decisions
• Conduct consumer research, social listening, and AI-enabled analyses to identify emerging consumer trends, competitive intelligence, and growth opportunities
• Develop and maintain executive dashboards, scorecards, and quarterly business performance reporting, ensuring data accuracy, consistency, and integrity
• Create executive-ready presentations, data visualizations, and business recommendations, while contributing to process improvements, repeatable analytical frameworks, and more scalable ways of working

Qualifications

• Must possess excellent oral and written communication skills and a proven ability to build collaborative relationships across functions
• 2 to 4 years of experience in business analytics, marketing, consumer insights, market research, digital, ecommerce, or another consumer-driven industry
• Expertise in syndicated data such as Circana, Beauté, or Nielsen, CRM analytics, and other business intelligence platforms in a client-side or agency environment
• Exposure to integrating multiple data sources, including household panel, digital and search, social listening, CRM, ecommerce, retailer, and financial performance data
• Advanced Excel and PPT skills, with experience using Tableau and/or Power BI to develop dashboards, reports, and visualizations
• Strong analytical, quantitative, and problem-solving skills, with the ability to translate complex data into clear insights and actionable recommendations
• Exposure to AI-enabled tools a plus, with a willingness to learn quickly as new analytics and technology capabilities emerge
• Ability to manage multiple priorities in a fast-paced highly matrixed environment
• Experience in the beauty industry preferred; bachelor's degree required, with a degree in mathematics, statistics, business, marketing, or a related field preferred; MBA a plus