Coordinator, Account Management, SMC, MAC NA
Date: Sep 25, 2025
Location: New York, NY, US
Company: ELC Beauty LLC
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
Description
⁃ Receive and process all Repair and Maintenance and store supplies requests submitted by counter and freestanding store locations.
⁃ Work closely with the vendor to confirm scope of work and cost on all projects, confirm any projects exceeding the budget allowable spend limit with the Commercial Retail team and receive approval before proceeding.
⁃ Reference list of stores that are still under warranty for appropriate invoicing and vendor assignment for resolving issues.
⁃ Contact our Retail Partners and acquire approval if applicable. This includes ensuring all necessary and insurance documents have been filed correctly and in a timely manner.
⁃ Ensure field personnel are aware of all schedules and fully understand the scope of work being performed via clear communication updates in ROTM and/or Outlook calendar invites.
⁃ Run reports within the Repair and Maintenance Management System, i.e. request for renovation projects and warranty issues.
⁃ Partner with Commercial Retail team to schedule regular store maintenance activities and bi⁃annual inventory counts with the correct vendor partners.
⁃ Review inventory count discrepancies by affiliate/brand and publish analysis to affiliate Finance and Retail Operations business partners.
⁃ Consolidate bi⁃annual inventory count reports for Affiliate and Regional business partners.
Qualifications
⁃2+ years of related work experience
⁃ preferably in retail/channel business development, account management or planning, consulting
⁃Outstanding quantitative and analytical skills, including deep knowledge of Excel
⁃Very strong problem⁃solving skills with demonstrated ability to synthesize large amounts of complex data into meaningful conclusions
⁃Ability to structure documents (e.g., PowerPoint presentations, business summaries) to effectively communicate with senior management
⁃Strong written, oral, and presentation⁃based communication skills
⁃Strong ability to work independently and manage one's own workstreams
⁃Demonstrated ability to work on several projects simultaneously and to thrive in a project⁃based environment with a closely intertwined team
⁃Excellent organizational skills, detail oriented and ability to multi⁃task
⁃Well⁃developed interpersonal and influence skills ⁃Four⁃year college degree or equivalent
Pay Range:
The anticipated hourly range for this position is $27.60 to $40.95. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to hourly rate, this position may be eligible for an annual discretionary bonus. education, and budget. Salary range may vary based on geographic location.
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results. In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company
Equal Opportunity Employer:
It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com
Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law
Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City