MAC Regional Education Trainer

Description

Conduct technical education at salons:

• Educate staff in salons about brand's professional products theory, including techniques, applications, and unique selling points.
• Educate and inspire staff in salons on current trends by running workshops for S/S, F/W.

Facilitate retail and professional calendar classes at Education Center:

• Retail Programs: New staff, Ritual & Selling Skills, Performance.
• Professional Programs: FSD, Gray Coverage, Puretone Solution 1 & 2, Trend Color, Trend Style, Damage Remedy and Scalp Remedy Renewal, Treatment.

Conduct In⁃salon training:

• Improve retail and professional product sales for salons.
• Educate new staff and stylists for concept salon.
• Solve individual problems and issues for every salon.
• Conduct product sales training for internal sales staff (SDPs).
• Provide training for newly opened salons.

Create and update salon educational material: 

• Create documentation for new products related salon retail, and professional products.
• Update retail product orientation and professional product/technique material. Update in⁃salon training material.
• Create training documents for SDPs.

Assist team and other departments:

• Assist or advanced care training for daymakers and PPT.
• Assist in technical education for concept salon promotional events.
• Assist PR team: SAFA backstage work/events/Press launches.
• Assist salon marketing team: Technical advice and support on locally developed trend collection brochures, salon services, and salon brochures.
• Assist professional product tests when necessary.
• Collect and report feedback on calendar class training.

Qualifications

• Minimum Education Level: A minimum grade 12 education with specialist training in makeup.
• Minimum Years of Experience: 2+ years’ experience. Experience as a Product Specialist and Impact Team Member.
• 1-year experience in an educational and/or leadership role.
• Required Language Proficiency: English

Effort:

• The position requires moderate physical effort.
• Training equipment bags, (weighing approximately 40 lb. when loaded) must be lifted and transferred to and from vehicles and training venues.
• During training, packing and unpacking of materials is required.
• There may be moving and setting up of chairs, tables and furniture required at training venues.
• Travel by air and car may be required.
• At counters, one must stand nearly 8 hours.

Working Conditions:

• Retail Partnered Store (department Store/ retail selling floor).
• Training room (open area studio, or hotel or conference room).
• Make-up room environment.
• Off-site special event location.
• Store.

Analytical/Interpretive Skills:

• Training and coaching new and existing employees and customers.

Communication Skills:

• Proven ability to provide guidance, instruction and product knowledge and training.

Ingenuity/Creativity Skills:

• Demonstrate ability to develop creative, challenging informative and fun ways to