CDD - Global Creative Operations Project Manager

Description

The ideal candidate has solid experience managing projects within an in-house creative team and a strong understanding of the consumer marketing process across both print and digital channels - from initial briefing through to final delivery.
The Global Creative Operations Project Manager is responsible for overseeing and coordinating consumer marketing projects within the creative department. Reporting to the Creative Operations / Production Director, this role ensures the smooth day-to-day execution of assigned projects while upholding high standards of project management, planning, and delivery.

In this role, the Project Manager ensures:
•    Effective and accountable project planning and management
•    Proper control of scope, timelines, and budgets
•    Seamless execution across all assigned workstreams

Long Description

Planning
•    Partner with Marketing teams to support project initiation, scoping, and budgeting
•    Build realistic budgets, timelines, and project plans
•    Provide regular and accurate project status updates
•    Liaise with cross-functional teams to define project specifications and schedules
•    Identify and assess project risks on an ongoing basis, escalating when necessary
•    Monitor out-of-scope requests and scope changes; initiate revised estimates and secure approvals

Coordination
•    Prioritize and oversee project workload and execution
•    Collaborate with cross-functional teams (Creative, Marketing, GBSC, Sales) to define guidelines, specifications, and timelines
•    Ensure all consumer marketing materials are tracked and delivered to their final destination
•    Monitor budgets and production activities; proactively communicate risks, issues, and needs to stakeholders
•    Manage all stages of internal and external approvals (copy, scripts, layouts, artwork, assets, mechanicals, translations, proofs, and print samples)
•    Maintain up-to-date project tracking and reporting
•    Coordinate media asset delivery to external vendors (with or without agency support)

Project Management
•    Lead assigned projects end-to-end, ensuring delivery on time and within scope
•    Partner with the Director and/or Program Manager to align timelines across broader programs
•    Ensure quality control by reviewing deliverables against project scope and standards
•    Oversee asset management from sourcing through to final delivery
•    Initiate and lead all relevant project meetings
•    Actively contribute to Creative Operations and Creative Department meetings
•    Participate in marketing and cross-functional status meetings as required
•    Collaborate closely with external vendors (retouchers, publishers, color houses, printers, binderies) to ensure timely delivery and quality of final outputs

Financial & Administrative
•    Track and manage all internal and external project costs
•    Create and maintain all project documentation (status reports, purchase orders, estimates, schedules, change orders, technical and production specifications, pre-production materials, etc.)
•    Manage vendor relationships, including PO creation and budget tracking (actual vs. planned)
•    Partner with Finance to ensure accurate and timely vendor billing

Qualifications

•    Bachelor’s degree in Marketing, Advertising, Digital Media, or Broadcast Production
•    Strong interest in and understanding of creative marketing production
•    Minimum of 3 years’ experience as a Producer, Project Manager, or Traffic Manager in an agency, in-house, or production environment
•    Proven project management skills with the ability to manage multiple projects simultaneously
•    Self-motivated, proactive, and eager to continuously learn and grow
•    Experience defining and negotiating project scopes and budgets with cross-functional teams
•    Ability to work independently while managing multiple stakeholders under tight deadlines
•    Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organization
•    Fluent in both French and English