Sydney Airport Coordinator - Estee Lauder, La Mer, Clinique

Description

Retail Sales
•    Weekly qualitative and quantitative feedback on sales and BA performance to SEE/ASOM 
•    Actively work with brand staff on brand targets execution 
•    Actively support SEE to ensure brand staff are engaged to drive brand/door seasonal sales plans
•    Follow up at store level to execute details of promotional programs/ events, feedback sales results and suggestion on improvement where needed 
•    Responsible for monthly report: sell-through figures, pax trend, competitors’ activities, retailer promotions & campaign, ELC brands incentive / promotions recap, counter photos 

Efficient Management of Daily Counter Operations 

•    Supervise and execute daily counter duties such as housekeeping, merchandising, ensuring availability of stocks, testers, price & promo signage together with VM materials
•    Report to SEE on any counter maintenance issue when required
•    Report to SEE on any brand staff absence on counter and propose counter coverage plan when required
•    Provide feedback and observation to SEE on promoters and brand staff (products & service training, grooming guideline, counter daily ops procedure, sales report) when required
•    

Management of Stock Inventory
•    Review and adjust brands min/max and shelf capacity meets sales demand & presentation level 
•    Ongoing check of out-of-stock on top selling products and report to and follow up with the Retail Store team and inform SEE/ASOM
•    Ongoing check on non-saleable inventory (GWP, TOA, testers, gifting wrapping, samp les etc) and feedback / follow up action plan with SEE 

Managing Operational Effectiveness
•    Understand and ensure each brands visual merchandising is aligned to brand guidelines and maximize sales potential (including but not limited to planogram, visual merchandise units, launch focus, ticketing, testers, transparencies and videos, GWP display) 
•    Work at the counter with the team on all promotional events and setups (when required)
•    Share photos with SEE of each launch changeover, promo set up, event set up and rectify set up if needed when required

Qualifications

⁃Previous retail management experience (ideally 2+ years duty free or cosmetics)

⁃ Strong business acumen with result⁃driven and customer⁃oriented mindset

⁃ Attention to details, work under pressure and manage tight schedule

⁃ Well⁃organized with ability to prioritize, able to multi⁃tasking

⁃ Good command in computer skills including Excel, Word