KAM / AVEDA Salon Development Partner 100%

Key Account Manager / AVEDA Salon Development Partner Romandie

Estée Lauder Companies | Zurich, Switzerland

Are you passionate about the beauty industry and you thrive in a fast-paced, dynamic and multicultural environment? If so, we have an exciting opportunity for you!

We are looking for an experienced Key Account Manager / Salon Development Partner (100%) to support AVEDA's strategic growth by driving sales, expanding brand presence, and strengthening partnerships with salons across Switzerland. This role is critical for achieving regional revenue targets, enhancing salon performance, and ensuring brand alignment through effective implementation of AVEDA's marketing, training, and service standards. Through direct collaboration with salon owners, this position contributes to brand loyalty and long-term client retention, supporting AVEDA’s objective of sustainable business development and market expansion.

Key Responsibilities:

Business Development, Salon Collaboration
-    Independent management of salon clients mainly in French-speaking, and partly in German-speaking Switzerland.
-    Achieve agreed sales targets.
-    Expand the product portfolio within existing salons.
-    Strong focus on new salon acquisition through identifying and recruiting high potential partners across Switzerland.
-    Organize and support the transition of new partner salons, coordinating setup and initial training for all team members.
-    Execute and monitor all AVEDA marketing plan activities, including visual merchandising within partner salons.
-    Strengthen salon presence via social media support and brand-building initiatives.
-    Implement the AVEDA Service Wheel (Points of Difference) to promote sustainable, positive client relationships.

Stakeholder Engagement
-    Liaise directly with the internal stakeholders to ensure alignment with overall company goals.
-    Provide regular feedback and insights on market trends and performance.
-    Manage administrative tasks to organize work, schedule training, and plan regional travel.
-    Track and report on salon performance, assessing key metrics and business objectives.
-    Maintain detailed records and conduct revenue analysis to support data-driven decision-making.

Training & Development
-    Conduct regular salon team meetings with training on product knowledge, sales techniques, and AVEDA rituals.
-    Collaborate with each salon to create tailored training plans for color and trend workshops at the AVEDA Academy.
-    Oversee onboarding and training for new partner salons, ensuring alignment with AVEDA standards, product knowledge, and sales techniques.

Your Profile:
-    3 – 5 years’ experience in a commercial sales role with experience within the beauty or hair care sector, ideally in a multinational environment, paired with relevant education. Experience in the hair care sector is a plus.
-    Fluent in French language is a prerequisite for this role, with a good professional level of German required. English is an advantage.
-    Ability to work autonomously, manage multiple projects simultaneously, and consistently meet deadlines in a fast-paced environment
-    Strong interpersonal skills, with the ability to collaborate effectively across teams and with external stakeholders.  
-    Proficient in Microsoft Office tools .
-    Willingness to travel extensively, up to 80-100%.
-    The place of residence can be in the French-speaking part of Switzerland.

What We Offer:
-    A fantastic opportunity to work in an international, diverse, high-touch environment.
-    A culture that fosters career development across multiple functions, and personal development opportunities through various training programs.
-    A chance to be part of a company that creates prestige beauty products, while also prioritizing sustainability and environmental responsibility.
-    A strong commitment to inclusion, diversity, and equity in the workplace.
-    Perks related to work-life balance and prestige beauty.

Ready to take the next step in your career? 
Apply now and become part of a company that is shaping the future of beauty!

About The Estée Lauder Companies
The Estée Lauder Companies Inc. (ELC) is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.  

The Estée Lauder Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.